Delivery Resource Manager
Microsoft
Philippines
3h ago

Other, Other, Philippines Empower every person and organization in the world to achieve more. That’s what inspires us, drives our work and pushes us to challenge the status quo every single day.

At Microsoft we also work to empower our employees so they can achieve more. We believe we should each find meaning in our work and we ensure employees have the freedom and the reach to help make a difference in the world.

As Resource Manager you are responsible for excellent planning, time management, decision making, presentation and organization skills along with a proven ability to effectively perform in a fast paced, high growth, rapidly changing environment.

You are responsible for fulfilling engagement staffing requests using Microsoft Premier Field Engineers as well as facilitating the use of consultants, vendors or additional MS resources to fill requests as appropriate.

The successful Resource Manager will understand the skill disciplines as well as know the strengths and skills of the consultants within the skill disciplines in order to successfully staff engagements.

Responsibilities

This position is responsible for making sound staffing decisions and resolving conflicts within the practice that have significant impact on utilization and on internal and external customer satisfaction.

The RM will ensure customer satisfaction with the staffing of their engagements and will achieve and exceed utilization and bench targets across skill disciplines and the Asia Pacific practices, as well as fulfill all demand for consulting resources within defined service levels.

The RM will work with the Managers of mixed team consulting & engineers team in assessing individual consultant skills and assist with developing consultant / engineer readiness plans in order to increase the consultant / engineer skills per the demands of the business.

Culture

The RM is also responsible for maintaining the data integrity of our requests.

We’re working together to build strong communities inside and outside the workplace.

Qualifications

  • Minimum of 5 years of experience in consulting client / project management and high-end professional services business development
  • Benefits

  • Know how in delivery or relevant management experience combined with a BA / BS degree or other equivalent
  • Microsoft sees the whole person and looks to support your well-being on every level.

  • Strong business management skills and possess great communication and relationship skills, engagement project management skills, some industry / technical knowledge and afamiliarity with Enterprise Services organizations.
  • Diversity and inclusion

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

    We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and / or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

    Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

    We value individuality. The experiences that have shaped your world view can help us shape ours.

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