Contact Center Agent
Internal Results
Makati, Metro Manila, Philippines
6d ago

We are now recruiting for multiple Contact Center Agents to join our growing team based in Makati, Philippines.

About Us :

Internal Results specializes in generating leads, promoting content and driving brand awareness for B2B organizations worldwide through content, data and intent solutions.

We work with major technology brands like Microsoft, IBM, Salesforce, Oracle, HP and more to deliver full-funnel sales and marketing leads.

Headquartered in the UK and with offices in Ireland, USA, UAE and the Philippines.

About the role :

You will conduct outbound calling into large businesses to reach decision makers and key influencers so you can pitch our client’s solutions and syndicate relevant marketing content to them.

Your core task on a day-to-day basis is to conduct a large volume of calls, reach your target prospects and pitch them.

In addition, you will need to understand the subtleties of pitching senior executives at the right level and be adept at getting past gatekeepers.

You’ll work individually to hit your personal targets and within a team to hit our corporate KPI’s.

Working Hours :

APAC, European and North American shift hours available. Attractive package to reflect unsocial hours. Monday to Friday only.

About you :

You’ll need to have excellent spoken English and a good level of written English.

  • 3+ years’ experience of B2B outbound calling / call-centre environment
  • Excellent spoken English with a good (neutral) accent for calling into USA / Europe
  • Good written English and reading comprehension
  • Excellent accuracy with typing and data entry
  • Excellent attention to detail
  • Experience cold calling into large companies
  • You’ll be results and target driven
  • Rejection doesn’t phase you in the slightest
  • Nice to haves :

  • Experience of calling into the North American and European markets would also highly advantageous.
  • Experience working with a European or American company
  • Experience working with CRM systems
  • Experience of working for a lead-gen provider or technology company is a big plus
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