Windows Server Administrator 2
Wells Fargo
Manila Philippines
5d ago

About Wells Fargo

Wells Fargo & Company (NYSE : WFC) is a diversified, community-based financial services company with $2.0 trillion in assets.

Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.

com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy.

With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No.

25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially.

News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Enterprise Global Services

Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services.

EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Department Overview

  • Enterprise Information Technology team develop and support software applications, databases and business services; manage test, release and process functions to ensure quality delivery of projects;
  • deliver technical support services.

    About the Role

    Provides technical support for operating systems. Under general direction, uses diagnostic tools and / or detailed vendor specifications to troubleshoot moderately complex systems software and / or hardware problems to maintain, restore or improve service, resolves moderately complex issues or escalates as needed to meet established service level agreements.

    Responsibilities

  • Completes required logs and reports.
  • Completes routine programming, testing and debugging tasks associated with utility programs, directory maintenance or operating system maintenance, modifications, upgrades or installations.
  • Updates related documentation and procedures.
  • Understands BCP, quality, security and compliance requirements for supported area and assists in testing the business continuation plan.
  • Market Skills and Certifications

    Essential Qualification

  • Bachelor's Degree in IT or related discipline
  • Experience of more than 3 years in Windows Server Administration
  • Experience in Windows Server 2012 / 2016, Active Directory
  • Experience in OS / FFirmware Patching - Pre and Post patching activities
  • Experience in Production Support - intermediate to advanced troubleshooting skills
  • Candidates must we willing to work on weekends
  • Desired Qualification

  • Knowledge in ITIL - Change Management and Incident / Problem Management
  • Familiarity with HPSA, Puppet, PowerShell and other automation tools will be an advantage.
  • APAC

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