Customer Service Manager
Cebu City, Philippines
2d ago

Your tasks and responsibilities

  • To complete periodic process reviews with Gap Analysis, identifying improvements and implementation of the same including restructuring of departments.
  • The role holder needs to bring the right attitude to the job with a focus on driving profitable operational solutions for the organization making sure we are able to deliver, maintain and improve.
  • Support the operational implementation of larger customers.
  • Your skills and experience

  • A graduate of Information Technology or Engineering course is an advantage but not preferable.
  • Strong technical understanding of processes, systems and problem solving.
  • Familiarity with training methods, ability to identify different learning styles.
  • They should have a focus on leadership, project management, systems knowledge and above all else, a process improvement mindset.
  • Must have good communication, influencing and motivation skills.
  • Apply
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