As a restaurant manager you'll have ultimate responsibility for safeguarding the financial success and maintaining the reputation of the company.
The role has a strong hospitality element, ensuring that the restaurant delivers high-quality food and drink and good customer service.
However, you'll also undertake activities common to business managers within any sector, including overseeing : -finance -
human resources -marketing -operations -sales. Responsibilities As a fast food restaurant manager, you'll be responsible for operational, financial and people management.
You'll need to : -organize stock and equipment, order supplies and oversee building maintenance, cleanliness and security -
plan and work to budgets, maximise profits and achieve sales targets set by head office -control takings in the restaurant and administer payrolls -
recruit new staff, and train and develop existing staff -coordinate staff scheduling and rotas, and motivate and encourage staff to achieve targets -
ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations -ensure high standards of customer service are maintained -
implement and instill in your team company policies, procedures and ethics -handle customer complaints and queries -implement branded promotional campaigns from head office, including the handling of point-
of-sale promotional materials, or devise your own promotional campaigns -prepare reports and other performance analysis documentation -
report to, and attend regular meetings with area managers or head office representatives -establish relationships with the local community and undertake activities that comply with the company's corporate social responsibility