Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals.
If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Customer Service Consultants in this role get to : Be the Point of Contact answer inbound calls to provide exceptional customer service to consumers.
Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.
basic Microsoft Office (Outlook, Word, Excel) experience required - Prior customer service experience preferred