Healthcare Customer Service Representative
Dumaguete, Central Visayas, PH
4d ago

Experience unparalleled workingculture. Join Kincentric's back-to-back Best Employer of the Year and deliveramazing with us everyday.

When everything's connected, how weconnect is everything and we'd like to connect with you too! We arelooking for you to help us deliver exceptional customer experiences as a Healthcare Customer Service Representative with TeleTech jobs in Dumaguete Business Park, South Rd.

Calindagan, Level 1, Dumaguete City,Philippines.

As aTeleTech Customer Experience Champion, You'll Enjoy :

  • Fun, talented and witty teammates
  • Knowledgeable, encouraging, andpresent leadership
  • Family-friendly environment
  • Free-spirited, theme-basedemployee events
  • Diverse and community-mindedorganization
  • Career-growth and lots of learningopportunities for aspiring minds
  • And yes all the competitive pay,bonuses and benefits you'd expect and maybe a few you didn't
  • What You'll Be Doing

    Do you have a sincere sense of empathy and enjoyhelping others? Health issues are life-altering whether its dealing with aloved one's health issues or making decisions on coverages that best fit theindividual's needs and lifestyle.

    We'll train you to be a subject matterexpert, so you can be confident in providing the highest level of servicepossible at a critical time in someone's life.

    And we trust you already havethe necessary ingredient that can't be taught - a caring, empathic, and supportivenature that will shine through as you help customers through some of the moredifficult times in their lives.

    You'll also have a chance to make great newfriends and grow your career in a high-energy, family-friendly atmosphere.

    On atypical day, you'll

  • Consult with customers on productsand services to provide the best solutions for their need via a variety ofcommunication channels that could include voice, email, or chat
  • Open and maintain customeraccounts and information
  • Respond to customer inquiries withactive listening
  • Resolve customer technical issueswith patience and understanding
  • Identify additional needscustomers may have and help them to upgrade products or services
  • Positively participating incompany events, in team activities, and continuous learning
  • WhyYou? What You Bring

    Connections are everything here at TeleTech . That means we connect with our customers, our teammates and mostimportantly with you.

    And the ability to connect yourself is what youbring to the table along with the following

  • Exceptional conversational Englishverbal and written communication skills
  • Ability to thrive in a dynamicenvironment
  • Customer service experience orcustomer service-oriented skills such as empathy, active listening, andresolution-minded aptitude
  • Handy with MS Windows and othercomputer applications
  • ApplyToday

    With TeleTech, you have options onhow to apply.

  • Apply online just by clickingApply Now even on your mobile phone.
  • Or visit us in person, Monday-Friday,9am 3pm.
  • TeleTech is accepting applicationsfor this position at Dumaguete Business Park, South Rd., Calindagan,Level 1, Dumaguete City, Philippines.
  • AboutTeleTech

    We help global brands provide agreat experience to their customers, build customer loyalty, and grow theirbusiness. We were founded on one guiding principle : customer experiences thatare simple, inspired, and more human deliver lasting value for everyone.

    Yourrole brings that principle to life.

    Lifeat TeleTech

    As a global company, we're alwayson. When one of us is going to bed, a coworker half-way around the world hasalready had their coffee (or tea) and is ready to grab the baton and run withit.

    We work at a fast pace around here and we're not one for keeping the statusquo. But just because we're busy, it doesn't mean we don't know how to have funwhile on the job.

    We're passionate about throwing company events that bring ustogether to laugh and celebrate each other's achievements. We're also big ontaking time out for professional development and giving back.

    So, if you'relooking for a work-life full of purpose, passion and career potential, keepreading

    CareerChangers Welcome Here

    Time to change your career? Whetheryou've spent your career on the admin side in receptionist, administrativeassistant, sales or support roles or you've grown in industries such as retail,restaurant, hospitality, travel, insurance or financial services, we believeyou have the customer focused skills it takes to join our global associatesteam.

    For more information about TeleTech,visit or search #ExperienceTeleTech throughout social media toengage in the global conversation.

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