Intermediate Technology Analyst
telus international
Ortigas Center
6d ago

Description and Requirements

Responsibilities :

  • Deployment of middleware applications to pre-production and production environments
  • Conducting root cause analysis of performance issues from testing and production environments
  • Act as a Single Point of Contact (SPOC) for all environment related issues for a project or release
  • Troubleshoot and resolve environmental defects within their SLA.
  • Assist with scheduling and execution of non-production middleware and infrastructure change management activities
  • Troubleshoot and document non-environment related defects and communicate issues to development and other support teams.
  • Proactively monitoring of middleware platform
  • Qualifications :

  • A degree / diploma holder in information technology, computer science, or relevant experience. Working in a telecommunications industry / client is an advantage
  • Has excellent English communication skills; able to present well with clients
  • Amenable to work in shifting schedules
  • Technical Qualifications :

  • Middleware Platform : WebLogic, WebSphere
  • Programming Language : Python, Unix Shell Scripting, Oracle JDBC Fundamentals, SQL
  • Programming Tools : GIT / TFS, Jenkins
  • Good to Have Skills : F5, ESB, SOA, Automation Tools
  • Practical knowledge of Identity and Access Management (i.e. LDAP and OpenSSO)
  • Working knowledge of Web technologies (HTML / XML / CSS / PHP)
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