Operational Risk Consultant
Wells Fargo
Manila, National Capital Region, Philippines
1d ago

About Wells Fargo

Wells Fargo & Company (NYSE : WFC) is a leading global financial services company headquartered in San Francisco (United States).

Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients.

We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace.

Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience.

We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo.

It all begins with outstanding talent. It all begins with you.

Market Job Description

About Wells Fargo Philippines

Wells Fargo Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics.

We operate in Taguig City, Metro Manila.

Department Overview

The Enterprise Compromised Date team is responsible for leading the assessment, investigation, and mitigation of compromised data incidents across the Wells Fargo enterprise, including ensuring data breach notifications to government regulators and individuals are handled appropriately.

About the Role

The Operational Risk Consultant 3 is responsible for developing, implementing and monitoring a risk-based program to identify, assess and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems or external events, while maintaining a balance between risk mitigation and operational efficiency.

May provide oversight to an operational risk program. Works with assigned business units and provides operational risk expertise and consulting for projects and initiatives with moderate to high risk.

  • May provide senior-level support for systems security-related issues. Develops testing strategies and methodologies; evaluates the adequacy and effectiveness of policies, procedures, processes, systems and internal controls;
  • analyzes business and / or systems changes to determine impact; identifies and assesses operational risk issues and assigns risk ratings consistent with established policy standards.


    Assisting with low risk incident review activities between front line and second line governance teams.

    Lead incidents working with leaders, partners, and team members at all levels and across functional and international lines, often in complex and challenging situations requiring a rapid response, preparing customer notifications in conjunction with the Legal Department and associated LOB / Region leadership as appropriate.

    Meeting required time-lines, accurately and thoroughly investigating the incidents and following through to resolution.

    Lead and participate in incident debriefs and walk-throughs with partners and LOB leaders. This position will include after-hours / weekend coverage.

    Assisting in ensuring a strong control environment to supporting the program in the transition and in building the business as usual state for domestic and international incidents.

  • Ensuring execution and adherence of the new CD Policy which the Compromised Data team will be governed by; ensuring incident handling is in accordance with documented processes and procedures;
  • ongoing governance over the Front-Line, Line of Business, working with the Group Compromised Data Business Leader to identify trends and formulate strategic action plans to mitigate risk.

    Develop and maintain a strong understanding of the Compromised Data Incident Response processes

    Market Skills and Certifications

    Essential qualifications

    Candidate must be graduate of any bachelor's degree

    2+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both

    2+ years of experience in one or a combination of the following : additional compliance, additional operational risk management, IT systems security, business process management or financial services industry experience

    Candidate must be willing to work shifting schedule and in McKinley Hill Taguig

    We Value Diversity

    At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law.

    We comply with all applicable laws in every jurisdiction in which we operate.

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