Japanese Customer Service (Travel Account)
J-K Network Services
Angeles, PH
6d ago
source : Bossjob

Company Profile : A multinational company provides Airline Services. The company is stable and growing since it has been here for 5 years and currently has more than 800+ employees

Position : ?Japanese Airline Account Associate

Industry : ?Largest air services provider

Account : ?Airline

Salary : P 80,000 above

Schedule : ?Shifting

Location : ?Clark, Pampanga

Work Set-up : Work Onsite

Benefits :

  • 1 month free accommodation with Cash Allowance
  • They can provide apartment or hotel accommodation
  • Cash allowance for relocation P 10,000 and negotiable
  • Pioneer Account
  • Non-Cash Benefits : Health Benefit and Life Insurance upon hire.
  • Government mandated benefits
  • With Training
  • Requirements :

  • Filipino can speak in both Japanese and English effectively
  • Open for Japanese N2 level and above
  • Open for graduate and undergraduate
  • With BPO or CSR experience is a plus
  • Responsibilities :

  • Responsible for providing excellent customer service by handling information inquiries, flight reservations, ticketing
  • Receive customers inquiries through phone calls, emails or chat regarding their questions, resolve issues with delayed and cancelled flights
  • You also solve problems regarding flight booking, flight changes, and other inquiries.
  • Recruitment Process :

    1. Initial Interview c / o Recruitment Face-to-face / Phone Interview

    2. Language Assessment - Online Interview

    3. Final Interview

    1. Initial Interview ( MSTeams / English)

    2. Language assessment

    3. Final Interview (Japanese)

    Requirements :

  • Filipino can speak in both Japanese and English effectively
  • Open for Japanese N2 level and above
  • Open for graduate and undergraduate
  • With BPO or CSR experience is a plus
  • Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form