TeleTech is seeking a seasoned Trainer to join our Customer Management Services team!
Every day, we interact with 3 / 5 million customers, providing support in in more than 80 countries and in 50 languages across social, mobile, digital, and face -to-face channels.
The Learning and Development team prepares our associates for those interactions & coaches them to reach for amazing! What you’ll be doing : Trainers are responsible for registering associates for classes, facilitating new hires trainings, as well as all applicable client trainings.
L&LD Trainers provide, coordinate, analyze and consolidate all necessary data in order to deliver training in a timely and accurate manner following client requirements and company standards. What you’ll bring to us :
What skills you’ll need :
Who We Are : TeleTech is a pioneer in customer experience, engagement and growth solutions. Our 40,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels.
We utilize a holistic approach, applying solutions from our four customer experience segments Consulting, Technology, Care and Growth to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business.
Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.
Our Care organization utilizes an integrated platform of people, process, and technology leveraging more than 30 years of best practices to build customer value.
Simply put, our Care team has a legacy of success. The Senior Project Manager is a key part of this team, and will impact our global operation as part of a world class team of professionals.
TeleTech is proud to be an equal opportunity employer. TeleTech embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
But don't take our word for it - check out some our women in leadership and diversity awards on TeleTechjobs.com