Job Description IMPORTANT : This is a customer service role in a BPO setting and ticketing will be done remotely via phone, email or chat.
Effectively manage large amounts of incoming calls Arrange flights, insurance and accommodation Use a booking system to secure vacations and holidays Collect and process payments Advise clients on travel arrangements, e.
g. visas and passports Send out tickets to clients Keep clients up to date with any changes Deal with complaints or refunds
Job Qualifications Open to FRESH COLLEGE GRADUATES, ANY COURSE. We also accept college undergraduates for this position, provided that applicant has at least finished 2nd year level of College with no back or failed subjects.
Preferrably (but not required) graduates of Airline Operation / Airport Management, Hospitality / Tourism / Hotel Management, Human Resource Management, Maritime Studies, Marketing or equivalent.
With or without work experience
Candidates with a background in Tourism and / or Travel Industry (e.g., airline / hotel reservations) will be given higher salary package.
With Excellent English communications skills (oral and written).
Applicant must be willing to work in Makati City, Quezon City or Pasig City.