JOB DETAILS :
Company profile : This is a business process outsourcing solutions that was once a telemarketing company and its now assisting international companies around the world.
Position : Client Support Representative L1
Company : BPO Company
Work Set-up : Work on Site
Work Schedule : Night Shift
Job Description
Superior troubleshooting and analysis / resolution skills
Proven aptitude to learn complex technical and theoretical information quickly
Provide high level and in-depth technical support by resolving inquiries by phone, email and web, in a manner and time frame consistent with department and team service levels and goals.
Job Requirements :
At least College Graduate
With experience in BPO Company and has experience as Customer Service
Strong customer focus and ability to manage and exceed clients’ expectations for support.