Customer Service Representative | Camsur
Sutherland Global Services Philippines, Inc
Philippines
4d ago
source : Monster

Job Description :

You are joining Sutherland, a global business transformation company offering an integrated set of back-office and customer service support services.

One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals.

With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.

As a Customer Service Representative , you will deliver customer service to the customers and clients. You are also expected to :

KEY RESPONSIBILITIES :

  • Maintain a strong operational knowledge of product and services, prices, marketing and promotional events as it relates to the coach community;
  • Provide clear and professional answers to various questions regarding fitness products;
  • Meet all productivity and quality requirements and guidelines;
  • Model and work by the company's core values; and

    Achieve and maintain required metrics and goals.

    MINIMUM QUALIFICATIONS :

    Finished at least 2 years in college (or High School Graduate + relevant work experience)

    Excellent English written and verbal communication skills

    Working knowledge on computers

    Good customer service and problem solving skills

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