Collections Specialist- Local Account
Admerex Solutions Inc
Mandaue City, Central Visayas (PH), PH
3d ago

Admerex is a Business Process Outsourcing (BPO) company that started its operations in 2007, catering to many banks and financial services companies, e-commerce, telecommunication companies, and government agencies.

In October 2020, Admerex joined and became a Support Services Group Company a Customer Contact Center and BPO Company with headquarters located in Waco, Texas, United States of America and has been designated as its Regional Headquarters in the Asia-Pacific.

Our PH Sites :

Mandue City (Atlas Site)

  • FPN Bldg. AS Fortuna Street, Bakilid Mandaue City, Cebu
  • Cebu City (Aris Site)

  • 2nd Floor, Unit F, Centrum Building, Clavano, corner N Escario St, Cebu City, Cebu
  • Makati City (Alpha Site)

  • The Peak Tower, 107 L.P. Leviste Street, Makati, 1630 Metro Manila
  • Mandaluyong City (Astra Site)

  • G / F Alcar Building, 888 Epifanio de los Santos Ave, Mandaluyong, Metro Manila
  • Mandaluyong City (Alto Site)

  • 6th Floor, Citynet Central Building, Sultan Street corner EDSA Barangay, Mandaluyong, 1550 Metro Manila
  • Collections Specialist - Dayshift - 15K Salary + up to 15K Incentives and More!

    What You'll Enjoy :

    Dayshift, 5 days work week

    2 days off

    15K all in package (salary + allowance)

    earn up to 15K of incentives every month

    earn 21K plus of quarterly bonus from our amazing client + gadgets

    Job requirements :

    HS / SHS grad is okay to apply

    BPO experience not required but a great Bonus

    Collections or sales background is not required But Preferred

    Experience in financial account is preferred but not required

    Excellent English communication, comprehension and listening skills

    Highly motivated and should be flexible in terms of working in different shifts

    Ability to personally engage a contact and effectively get the message across

    Must be goal oriented and driven to exceed expectations.

    Preferably no attendance and other behavioral issues with past employer / s.

    Job description :

    Performs inbound and outbound calls.

    Responsible for building relationships with customers, whose account payments are overdue, assisting them with their situation and solving their problems to reach a positive conclusion.

    Gaining customers' commitment to making payments on their overdue account and enabling them to have their accounts up to date

    Capable of diligently responding to inquiries and other Payment, Billing and Collections concerns

    Able to multitask and learn business specific updates immediately

    Tracks individual performance and able to identify personal performance gap

    Tracks scheduled call back and call all pending clients on a timely manner

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