We’re hiringand are looking to connect with you to help us deliver exceptional customerservice experiences as a Customer Service Representative with TeleTech in Robinson's Place, National Hwy, Levels 1, 2 and3, Lipa City, Philippines
Accepting digital applicationsonly for your protection and the protection of our employees :
Now, more thanever, how we connect is everything. Our purpose is to deliver humanity tobusiness and it's more relevant than ever before in today’s environment.
Weknow we’re stronger together, working towards a purpose that matters. AsTeleTech team members we lift each other up, deliver smiles, and supportour communities.
Join us in our commitment to deliver amazingexperiences.
As a TeleTech CustomerExperience Champion, You'll Enjoy :
Fun, talented and wittyteammates
Knowledgeable,encouraging, and present leadership
Free-spirited,theme-based employee events
Diverse andcommunity-minded organization
Career-growth and lotsof learning opportunities for aspiring minds
And yes all thecompetitive pay, bonuses and benefits you'd expect and maybe a few you didn't
What You'll be Doing
Do you have a passion forhelping others? You could be the difference between a customer experiencebeing just average or an exceptional one.
We'll train you to be a subjectmatter expert in your field, so you can be confident in providing the highestlevel of service possible.
And we trust you already have the necessaryingredient that can't be taught - a caring and supportive nature that willshine through as you help customers through some of the more difficult times intheir lives.
You'll also have a chance to make great new friends and grow yourcareer in a high-energy, family-friendly atmosphere.
On a typical day, you'll
Consult with customerson products and services to provide the best solutions for their need via avariety of communication channels that could include voice, email or chat
Open and maintaincustomer accounts and information
Respond to customerinquiries with active listening
Resolve customertechnical issues with patience and understanding
Identify additionalneeds customers may have and help them to upgrade products or services
Positively participatein company events, in team activities, and continuous learning
Why You? What You Bring
Connections areeverything here at TeleTech . That means we connect with ourcustomers, our teammates and most importantly with you.
And the abilityto connect yourself is what you bring to the table along with the following
Exceptionalconversational English verbal and written communication skills
Ability to thrive in adynamic environment
Customer service experienceor customer service oriented skills such as empathy, active listening, andresolution-minded aptitude
Handy with MS Windowsand other computer applications
We help global brandsprovide a great experience to their customers, build customer loyalty, and growtheir business. We were founded on one guiding principle : customer experiencesthat are simple, inspired, and more human deliver lasting value for everyone.
Your role brings that principle to life.
Career Changers Welcome Here
Time to change yourcareer? Whether you've spent your career on the admin side in receptionist,administrative assistant, sales or support roles or you've grown in industriessuch as retail, restaurant, hospitality, travel, insurance or financial services,we believe you have the customer focused skills it takes to join our globalassociates team.
For more informationabout TeleTech, visit TeleTechjobs.com or search #ExperienceTeleTech throughoutsocial media to engage in the global conversation.