Group Lead
Straive (formerly SPi Global)
Parañaque, Metro Manila, Philippines
21h ago

Responsibilities :

  • Responsible for collecting all relevant client data
  • Leads team members to accomplishing excellent results
  • Encourages team members to deliver excellent customer service
  • Monitors the effeciency and performance of team
  • Actively listen for ideas given during the conversation that may indicate improvement
  • Requirements :

  • Candidate must possess at least a Bachelor's / College Degree
  • Required language(s) : English, Filipino
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Parañaque
  • Must have customer service inclination
  • Must have supervisory experience or actual / hands-on experience
  • with customer service work
  • Must know how to manage / handle a team
  • Must have excellent English oral and written communication skills
  • Must have excellent business writing skills
  • Must be confident
  • Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent
  • Full-Time position(s) available
  • About Straive (formerly SPi Global) :

    Straive (earlier known as SPi Global) is a market leading content technology enterprise that provides data services, subject matter expertise (SME) and technology solutions to multiple domains such as research content, e-Learning / EdTech and data / information providers.

    With a client-base scoping 30 countries worldwide, Straive’s multi-geographical resource pool is strategically located in eight countries- Philippines, India, USA, China, Nicaragua, Vietnam, United Kingdom and the company headquarters in Singapore.

    For more information, visit https : / / www.straive.com / .

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