Project Manager / Business Analyst, Flexible Benefits-2
Manila - Net Lima
20h ago

Company : Mercer

Description :

Are you an experienced operations professional and seeking for a chance to step into a unique and challenging role where you can grow further professionally?

  • An opportunity to work for a market leader
  • Work in a fast-paced, energetic, action-oriented, and stimulating environment
  • Be part of a dynamic and supportive team
  • Mercer is seeking a dynamic and ambitious Project Manager with 3+ years of demonstrated experience to be part of the Global Health Delivery team.

    The mission of the team is to provide an exceptional customer experience with a focus on simplifying processes, leveraging best practices and a strong engagement model for both colleagues and the businesses.

    This positon requires having business and client facing experience with an expertise on the delivery of Flex Technology (Darwin™) projects.

    As a project manager / Business Analyst you will be working closely with the Health Brokering and Consulting teams to deliver multiple regional client projects.

    Job Responsibilities

  • Be a part of client Implementation team based out of Philippines
  • Project-manage solution implementation and renewal activities.
  • Connect with clients to collect requirements, acquire input, and communicate Mercer’s plans and deliverables
  • Adhere to the Flex implementation methodology for the client delivery i.e Initiation; Requirements; Design &Configuration;
  • Testing & UAT; Go Live; Project closure.

  • Maintain effective change control to ensure successful on-time and on-budget delivery
  • Document various client requirements and acquire client signoff before system configuration.
  • Use JIRA to raise work requests for the implementation team to configure,
  • Undertake test planning and execution of the Flex system prior to the client user acceptance testing.
  • Interface with other teams in Mercer EH&B (client management teams, System Configuration Team and offshore service centre) for optimal service delivery and issue resolution
  • Provide status reporting and issue escalation to Client Implementation Lead.
  • Act as the escalation point for issues related to Flex Solution delivery (e.g. from offshore service centre)
  • Deliver the Flex Solution leveraging the capabilities of the Flex system byacting as the interface between the Configuration team and other parties (clients and other Mercer units)participating in system-
  • related activities such as change requirement definition and tests

    Marsh & McLennan Companies and its Affiliatesare EOE Minority / Female / Disability / Vet / Sexual Orientation / Gender Identity employers.

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