Visual Merchandiser - Pampanga
H&M Group
San Fernando City, PH
4d ago

Fashion Knowledge

  • Ensure you are up-to-date with current fashion trends and styling techniques so you can anticipate your customers’ needs
  • Share, inspire and educate the store team on seasonal trend information.
  • Customer Service

  • Ensure you meet customer expectations on direct service according to H&M standards.
  • Support the store to achieve excellent customer service.
  • Follow up the H&M Visual Identity through implementation of the guidelines and secure well-styled mannequins in windows and in store and make sure garment presentation is in line with the concept
  • Create a clear flow from windows to A-area with wearable buying suggestions.
  • Ensure high quality, commercial garment presentation with good garment care every day together with store team
  • Provide good concept flow by maintaining the concept layout, fixtures and navigation.
  • Launch and maintain all sales campaigns and activities on time and according to H&M standards.
  • Drive Sales Targets

  • Identify opportunities to increase customer satisfaction and sales.
  • Perform sales follow-up and initiate actions to reach sales targets.
  • People &Team

  • Evaluate & develop the visual and commercial skills of the store team.
  • Organize, provide and carry out visual training for all colleagues to support garment presentation in line with the Commercial Handbook.
  • Seek VM potential for succession.
  • Routines

  • Follow up on Store KPIs and initiate actions to reach store goals and budgets.
  • Adapt the store planning according to store needs and budget
  • Perform daily customer rounds to maximize and action commercial opportunities.
  • Handle Visual Merchandiser material and visual scheme orders.
  • Control quantity and condition of all incoming visual material.
  • Maintain and care for all display and interior material with sustainability in mind.
  • Share information with the team on seasonal changes based on guidelines and continue to evaluate throughout the season.
  • Qualifications

  • At least 1 year previous experience as Visual Merchandiser
  • good fashion knowledge, keen on details
  • with leadership skills - proactive, analytical, good decision making, great energy for work
  • Additional Information

  • This is a full time position to be based in San Fernando, Pampanga, Philippines.
  • You will be reporting to the Store Manager
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