Business Analyst H&B
Willis Towers Watson
National Capital,Philippines
1d ago

Summary of Role

Our Health and Benefits business helps large and mid-size clients control health and welfare plan costs, improve health outcomes and promote employee engagement through broad-

based, state-of-the-art interventions. We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, compliance and governance strategies.

We also provide Specialty consulting services including clinical / health management program design, pharmacy solutions, disability / absence management strategies and claims audit services.

Product based solutions such as our pharmacy purchasing coalition round out our broad-based suite of offerings.

The Role

This is an integral role in product development by ensuring the organization’s needs are articulated in the user story acceptance criteria consumed by the Agile Scrum Team.

In this role you will practice fundamentals of requirements gathering, system conceptual design, and scope definition. You will review, analyze and evaluate business systems and user needs.

You will be responsible in facilitating the shared understanding of business processes and articulating this in user scenario driven stories.

You will be working with the product owner by writing and defining the acceptance criteria for the user stories included in the backlog.

Your inputs will be impactful to the overall business strategy of the project you will be part of.Perform superior, consistent business analysis for concurrent software projects which includes the following :

Perform superior, consistent business analysis for concurrent software projects which includes the following :

Work with management and clients to interpret and document project requirements

Build and demonstrate knowledge of the healthcare benefits consulting business

Document business, functional and technical requirements

Create written documentation for Corporate Security and Risk teams to ensure projects are fully communicated and assessed by relevant Corporate processes

Assist with establishment of software development processes and ensure that they are followed consistently across projects

Communicate effectively amongst the team and to stakeholders external to the team

Contribute to the development of new health benefits analytics, tools, applications and approaches

Develop expertise in existing portfolio of applications. Respond to RFPs and other queries from clients or internal consultants on application security, risk and other

The Requirements

  • Seasoned Business Analyst, preferably in the healthcare industry
  • Strong technical, business analysis and organizational skills
  • Experience with data analysis, manipulation, and reporting using one or more of the following : SAS, SQL, MS Access, Power BI, MS Excel, and applied statistical methods to complete data analysis
  • Demonstrated strong emphasis on high quality data, documentation, analytics and reporting
  • Demonstrated experience interfacing between various business and technical teams
  • Able to work independently as well as cross-functionally in an organization to successfully implement projects
  • Excellent verbal and written communication skills; high attention to detail; ability to clearly and confidently explain new concepts to audiences
  • Fluent in documentation tools such as Microsoft Word, Powerpoint, and Excel.Able to find new and innovative ways to clearly and effectively communicate to a technical audience.
  • Demonstrated excellent interpersonal skills including verbal and written communication and the ability to work collaboratively in a team environment
  • Demonstrated ability to decompose high level business requirements into granular business needs
  • Demonstrated ability to translate non-technical business requirements into technical specifications both in written and verbal form
  • Strong understanding of User Stories and how to use them in the requirements management process.
  • Knowledge of Agile (Scrum preferred) Software development process
  • CSPO, IIBA, or PMI-PBA certifications are a plus.
  • Experience with User Experience (UX) design is a plus
  • Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related discipline
  • The Company

    Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth.

    With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals.

    Our unique perspective allows us to see the critical intersections between talent, assets and ideas the dynamic formula that drives business performance.

    Together, we unlock potential. Learn more at

    Willis Towers Watson is an equal opportunity employer

    Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find.

    We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-

    sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.

    Unsolicited Contact : Any unsolicited resumes / candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees.

    In order to be an authorized Recruitment Agency / Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization.

    Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search.

    Likewise, for our authorized Recruitment Agencies / Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson.

    Willis Towers Watson is an equal opportunity employer.


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