Infrastructure Development Operations Engineer
Carlson Wagonlit Travel (CWT)
Makati City, PH
5d ago
  • Participates in the support and administration of systems and solutions within the Hotel Core Platform and that are within our scope of expertise
  • Maintains stability and operations of the environment, as well as provides feedback and potential opportunities for improvement to process and technology
  • Prioritizes tasks and goals assigned and completes within the timeframe allotted
  • Works and collaborates with other team members in a success-driven environment
  • Adheres to change control process and policies
  • Engages in incident resolution process as needed
  • Responsible for creation and review of service requests
  • Enables engineering best practices and follows best practices in the DevOps space
  • Works closely with business, development, and operational teams to support business requirements
  • Documents requirements, specifications, and solutions as needed
  • Vendor Management at the peer level
  • Make use of Project Management best practices for infrastructure projects
  • Define, oversee, observe and improve infrastructure related processes
  • Assist in the process of providing technical solutions
  • Help in define and design new systems / technologies / solutions and modifications to existing systems
  • Help analyze and define proper system behavior, from both internal and external service providers
  • Manages the quarterly and yearly InfoSec & PCI compliance activities
  • Maintains the platform’s monitoring tool and plans for extension & continuous improvement of the tool
  • Daily monitoring of the platform’s health and reports on this on a weekly & monthly basis
  • Qualifications

    Experience & education

  • Bachelor’s degree in Programming / Systems or Computer Science or other related field. Or equivalent work experience
  • Requires 5+ years of experience supporting one or more of the following :
  • the Windows Server / VM platform
  • Virtual
  • Linux or other operating system.
  • Experience building and deploying servers in both physical and virtual environments.
  • Experience deploying security patches to multiple systems synchronously.
  • Experience supporting and managing virtual infrastructure in a medium to large environment.
  • Experience managing and maintaining server hardware.
  • Project management experience
  • Languages

  • Ability to communicate effectively in English, both written and verbal
  • Knowledge, skills and abilities (KSAs)

  • Familiar with ITIL processes; practiced in a professional environment. (ITIL Foundation ITIL V3)
  • Understanding of networking concepts and principles
  • Strong understanding of storage concepts and principles
  • Knowledge of Dev Ops team environment and process.
  • Strong aptitude for analysis and diagnosis of complex technical issues
  • Team player with excellent interpersonal skills
  • Self-motivated and independent learner
  • Effective communication skills
  • Ability to handle multiple projects
  • MCSE
  • Nutanix Platform Professional (4.5)
  • Apply
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