Job Description Resolve customer queries in a BPO setting. Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges.
ENJOY THESE WORLD-CLASS BENEFITS : High starting basic pay from PHP 16,000 up to PHP 27,000.00. This will depend on your background, skills and which site / account you will be profiled to.
Additional allowances (Rice, Meal, Transpo) Special Skills Allowance (depending on the account) Monthly performance bonus / incentives You will be paid in full even during training Healthcare Benefits (Medical and Life Insurance) 20% Night Differential
Job Qualifications Candidate must possess at least a High School Diploma. Preferably with a college degree. New graduates are encouraged to apply.
Good English communications skills are required.
Comfortable using computers and proficient with Microsoft Office suite including Word and Excel.
With typing speed of at least 30wpm.
With or without previous work experience.