Duties and Responsibilities
Must be proficient in MS Word, Excel and Outlook intermediate to advance skill level
Must have excellent interpersonal skills
Must be detail-oriented, a critical-thinker, experienced at investigating and resolving complex issues
Must be able to work independently and on a team
Must have excellent verbal and written skills
Education & Experience
Must have a customer service background, preferably in the healthcare industry
High school graduate or equivalent combination of education and experience preferred
1-2 years supervisory experience in a customer service environment preferred
SAP or other ERP system experience required
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