EZY Service Centre Corporation
Pasig, PH
6d ago
source : Bossjob
  • Understanding client specifications and noting any formatting or notation requests prior to completing the transcription.
  • Completing transcriptions in a timely manner and reviewing drafts for
  • any spelling, grammar, or formatting errors, as well as other inconsistencies.

  • Adhering to all confidential guidelines and respecting sensitive information.
  • Keeping abreast of transcription software updates and attending refresher workshops as required.
  • Communicating with the client or supervisor when there are issues.
  • Submitting completed drafts to clients and correcting any errors as per their feedback.
  • Submitting completed work on time and within SLA.
  • Keeping typing skills sharp by completing regular typing drills
  • Undertake other duties as requested by your manager.
  • Participate in quality reviews as requested.
  • Participate in staff training and development as required.
  • Undertake other duties as may be allocated by your manager.
  • Relevant tertiary qualification in youth work, social work, psychology, social science, or related area and / or demonstrated relevant employment experience.
  • Willingness to provide emotional, social, and practical support within limits.
  • Knowledge of one’s boundaries and ability to set limits with others.
  • Recognition that all people have strengths and they need to discover and use them.
  • The ability to communicate clearly and concisely , varying communication style depending upon the audience.
  • Ensure that all relevant reports, charts, activity outcomes and any other statistical information required are completed.
  • Excellent attention to detail and written skills when communicating with others, both internally and externally.
  • Accomplish objectives effectively within period given and carry out administrative duties within portfolio in an efficient and timely manner.
  • Ensure that all relevant reports, charts, activity outcomes and any other statistical information required are completed.
  • Contribute, using the positive mentoring relationship you have built, to the development of each person’s service plan ensuring they are at the centre of the planning and in control to the highest level possible.
  • Contribute to development of Connecting Families service response that will be designed to meet each person’s needs and aspirations in a way that reflects how they want to live their life.
  • Use the allocated resources (time, funds, facilities, equipment, staff hours etc) to provide flexible, individualised options, with the focus on each individual reaching their highest level of independence and ability.
  • Work in collaboration with each person and all other people they select to be involved with the development and review of their goal setting and individual plan.
  • Provide reports and complete all monitoring as requested to assist specialists, person’s responsible and or Guardian’s develop individualised behaviour intervention plans.
  • Be pro-active in bringing to your supervisor’s attention your training and development needs and that of your peers.
  • Keep abreast of changes in both the internal and external environment noting any possible impact on people’s quality of life.
  • Act upon information in a way that will advance the welfare of both those you are mentoring and the organisation.

  • Professional approach on all matters related to business
  • Ability to work under pressure
  • Trustworthy, honest and levelheaded
  • Strong organizational and time management skills
  • Excellent attention to detail
  • Strong analytical thinking
  • Someone with initiative and common sense
  • Willing to be trained
  • With good communication skills enough to convey communication internally and with business partners
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