Assist Managers in day-to-day coordination and management of business operational activities.
Monitor, control and manage business operations to meet customer expectations and company goals.
Liaise between customer and management to ensure smooth operations delivery.
Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines.
Ensure compliance with company standards and procedures.
Build and maintain strong customer relationship through regular meetings and communications.
Evaluate current operational performance and provide strategic plan for improvements.
Provide direction and guidance to internal teams to achieve performance targets.
Identify problems in operations process and resolve them in quickly and timely manner.
Follow standard operating procedures for efficient business operations.
Maintain clear and accurate operations documents / procedures for reference purposes.
Reconcile monthly operating budgets and share updated financial reports with the senior management team
Manage the administrative staff and train new hires on office policies and procedures
Schedule meetings for senior management team and book conference rooms as needed
Prepare agendas for monthly staff meetings and work with our Administrative Assistant to schedule
Handle company conference and event logistics, including booking rooms, choosing vendors, inviting guests and booking travel arrangements if necessary
Work with our vendors to make purchases and reconcile invoices