We arehiring!Ubiquity is looking for a Training Supervisor who will be part of our Learning Services team in ourLagunasite.
Were made of something different.We act with empathy and urgency. We treat our clients, colleagues, and community like members of the family.
We have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals every person, in every role, for our company and our clients.
Think you have what it takes? Join us!ResponsibilitiesResponsible for analysis, project management, and performance coaching.
Direct interaction with Program Managers to receive, analyze, prioritize and project manage training development and delivery requests.
Conducts any necessary train-the-trainer sessions for the curriculum they have developed for other trainers.Managing projects to create effective learning solutions on time and on budget.
Providing regular updates to leadership on progress and results achieved.Project manage learning and development initiatives including coordination of logistics, managing materials, and providing a critical eye to ensure content is readyMonitor and evaluate the training effectiveness through feedback and evaluation following the sessions to continuously improve learning effectiveness.
Deliver training sessions / workshops across a wide range of topics, both face to face and remoteObserve coaching sessions and provide development feedbackRequirementsMinimum of 3 years experience with Training in a BPO companyExperienced with end to end training (new hire, communication and culture, product, upskilling, nesting)At least 1-year experience supervising trainersFlexible with working on different shiftsMust have excellent English communication skillsWilling to work in Southwoods, LagunaThe Perks.
Learning and Development OpportunitiesCareer Advancement OpportunitiesHealthcare BenefitsGroup Life InsuranceTenure Based BenefitsProfit SharingAnnual Performance AppraisalRetirement Benefits