Business Analyst
The Manufacturers Life Insurance Company
Quezon City, PH
3d ago

Job Description :

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Key Accountabilities :

  • Delivery of successful initiatives in a timely manner based on project objectives and success criteria.
  • Promoting and enabling a high degree of collaboration among Business SMEs and decision makers, the Business Transformation Office, the Project Management Office and Information Services partners to ensure successful, quick delivery.
  • Production of high quality business requirements; including the creation of documentation in various formats including BRD, Data Mapping Spreadsheets, User Cases, User Stories
  • Identification and escalation of key risks, issues and dependencies, as well as cost benefit trade offs among a variety of options to align with overall project and program objectives
  • Process modeling and analysis skills including but not limited to process improvements, gap analysis between current and future state along with root cause analysis
  • Identify impacts to our business units
  • Elicit and document business requirements with consensus from stakeholders
  • Review and provide feedback on related project deliverables
  • Create UAT Test Plan and Test Case documentation
  • Conduct UAT execution and identify / retest defects to ensure successful completion
  • Create the necessary handover documentation and transition the project changes to the business (steady state)
  • Support implementation / warranty
  • Apply business analysis best practices
  • Contribute to project level deliverables (e.g. Stakeholder Impact Assessment, Risk Register)
  • Work collaboratively with the Project Support Team to pro-actively share information and foster continued learning and development
  • Minimum Requirement to Hire :

  • Proven experience with learning new products, technologies and tools
  • Proven experience with MS Office suite of software
  • Thorough knowledge of analysis with regards to information gathering, requirements writing, UAT testing etc.
  • Ability to identify tasks and deliverables to contribute to project Gantts and provide estimates of your required effort
  • Ability to identify and pursue continuous improvements
  • Proven ability to quickly and easily adapt to changes within the business and organization.
  • Excellent oral and written communication
  • Strong time management and organizational skills
  • Demonstrated ability to be innovate and creative
  • Excellent negotiating skills and an ability to manage inter-departmental work relationships.
  • Strong influencing skills with ability to make sound recommendations
  • Previous experience in the financial services, wealth management or insurance industry
  • Minimum Experience :

  • At least 2 years of BA or consultant experience with Financial Services or Middle and Back office operations enabling integrated solutions to optimize processes, technology, data etc.
  • Must pass current job expectations and meet performance metrics.
  • Education :

  • Computer Science / Information Technology, Financial / Investments, Legal Management degree holder or other relevant post-
  • secondary education preferred.

    Work Experience : Soft Skills :

    Soft Skills :

  • Excellent comprehension, analytical and decision making skills
  • Self motivated and directed, with keen attention to detail.
  • Good interpersonal, written, and oral communication skills.
  • Experience working in a team-oriented, collaborative environment.
  • Able to prioritize and execute tasks in a high-pressure environment.
  • Technical Skills :

  • With strong understanding of MS Office applications.
  • Strong knowledge and experience with process mapping using BPMN 2.0
  • Experience with MS Visio and MS Project
  • LOMA level 1 certification is a plus
  • Excellent troubleshooting skills
  • Step 2
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