Quality and Compliance Specialist
Taguig City, Philippines
4d ago

Japan Tobacco International, and we believe in freedom .

We think that the possibilities are limitless when you’re free to choose. We’ve spent the last 20 years innovating and creating new and better products for our consumers to choose from .

It’s how we’ve grown to be present in 130 countries, and how we’ve grown from 40 to 4,000+ employees in the Philippines since 2009.

But our business isn’t just business, our business is our people . Their talent. Their potential. We believe that when they’re free to be themselves, to grow, travel and develop, amazing things can happen for our business.

That’s why our employees, from around the world, choose to be a part of JTI. It’s why 9 out of 10 would recommend us to a friend , and why we’ve been recognized as INVESTORS IN PEOPLE in the Philippines.

It’s the perfect moment for you to #JoinTheIdea . We’re opening our Global Business Service center in the heart of BGC Manila and looking for more than 300 bright minds to join a global multinational with an exciting start-up vibe.

What is this role about?

As the GBS Quality and Compliance Specialist, you will be responsible for supporting the governance of the document management system and compliance controls in GBS operational processes. You will :

  • assisting with document control for process documentation, assuring timely reviews and updates of knowledge repository
  • implement a standard document control system
  • execute regular process compliance audits; and
  • educating GBS employees on frameworks to support global compliance including JTI Corporate policies, JTI Operating guidelines, JSOX, Preventing Financial Crime Policy, GDPR.
  • What will you be doing?

    1) As the Local Expert of the Global Quality Framework you will :

  • ensure overall GQM Documentation Framework and Standards are implemented and complied with locally
  • ensure continued governance and maintenance of the GQM Documentation Framework and Standards
  • identify opportunities for further refinements, improvements and efficiencies; and
  • train documenters and validates as required to ensure the framework is produced at the correct standard and educate GBS employees members as required.
  • 2) Process Control

  • ensure that any new processes or changes to existing processes are in complete compliance to the Global Quality Framework requirements (e.
  • g. JSOX, SAP roles, documentation)

  • regularly audit frameworks and ensure remediation points are dealt with in a timely manner
  • coordinate any relevant matters between the GM, the local management team of the GBS and the Global Quality Lead as appropriate
  • ensure regular reporting and information is escalated to the GM, the Global Quality Lead and other management as required; and
  • support change management process for the GBS process documentation and internal controls ensuring integrity.
  • 3) JSOX

  • drive compliance to specific JSOX controls with GBS control owners
  • be the Local JSOX Coordinator as defined by FCG
  • be the Local GBS representative and center of expertise for JSOX compliance
  • coordinate and support internal and external audit; and
  • coordinate and support JSOX Management walk throughs
  • 4) Other Compliance Initiatives

  • Support compliance initiatives as required for the local GBS with direction from the Corporate compliance Lead such as : Preventing Financial Crime Policy OCM (One Change Management process) Others as appropriate
  • BCP maintenance, test coordination and execution, document update.
  • What are we looking for?

  • University degree (e.g., in Economics or Business Administration, Engineering or Science)
  • Experience in a multinational company for a minimum of 2-3 years in a similar position, ideally experience relevant to GBS.
  • Computer Skills (MS Office incl. Advanced excel)
  • Fluent English (written and spoken); good communication skills (written and spoken)
  • Strong level of business understanding
  • Prior experience with quality assurance and document control processes
  • Good communication skills
  • Strong leadership mindset
  • Empathy to understand different perspectives towards a specific situation
  • Able to think outside the box and holistically evaluates the solution space to a problem
  • Strong analytical and problem solving skills.
  • What's in it for you?

  • Be covered with medical insurance upon hiring, with dependent coverage and medicine allowance
  • Receive cash allowances such as meal and transport allowance
  • Flexible working arrangements
  • Have access to over 200 company training
  • Be part of a truly international and diverse company with over 40,000 employees in 130 countries.
  • Experience the culture of an Investors in People certified company
  • Find out why 9 out of 10 employees recommend us to a friend.
  • Understand why 9 out of 10 employees say they feel free to be themselves.
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