Prada Sales Associate
Prada
All areas, JP
4d ago

RESPONSIBILITIES

  • Welcome and serve the customer providing an excellent in-store experience at all times.
  • Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
  • Be proactively engaged in cross-selling with all Departments and maximizes sales opportunities in order to achieve individual sales targets and KPIs.
  • Ensure to be up-to-date knowing fashion trends and competitors.
  • Prove Brand and product knowledge.
  • Deal effectively with customer complaints by liaising with the line manager when necessary.
  • Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
  • Contribute to ensuring a high level of security and is attentive to prevent product thefts.
  • KNOWLEDGE AND SKILLS

    Japanese is a must other languages are a plus

    Passion for human relations and sales

    Problem solving, curiosity and interest in luxury / fashion, art and design

    Experience in building a long-lasting relationship with clients

    Being able to work in a team as well as alone

    Excellent communication and interpersonal skills

    Passion and knowledge of the managed product category

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