We'™re looking for a Senior Executive - Customer Insights and Analytics to join our Customer Service and Experience team.
A candidate who is confident in working with numbers, pulling, organizing, and analyzing data, and passionate about turning data into information, information to insight, and insight into actionable business decisions that will positively impact ZALORA PH will be a good fit for this role.
We also need a creative problem solver who can spot gaps in our customers' experiences and think of novel and optimal solutions.
Working in a young, tech company allows for a collaborative environment where you are highly encouraged to think outside the box.
Last but not the least, we would love to work with someone who is just as comfortable getting their hands dirty as they are with strategizing.
You will need to see your insights through ' from ideation to implementation ' so we hope you will be self-driven, independent, but also great at rallying project teams.
What we offer :
The ZALORA Story
ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused on their unique styles, trends and fit.
As Asia's leading online fashion destination, ZALORA was founded in 2012 and has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan.
ZALORA's localised sites offer an extensive collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women.
ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets.
ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals.
Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.
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