Sr Cloud Delivery Eng
Deltek
Philippines, Makati City
2d ago

Position Responsibilities

The Global Cloud Site Reliability Engineering (SRE) group protects Deltek Cloud SaaS Products and its customers 24 hours a day, 7 days a week.

A consistent leader in the Gartner magic quadrant for ERP solutions, our products have a rapidly growing customer base and with that an ever evolving cloud environment.

Deltek is seeking a Senior Platform Engineer, Logging & Monitoring to join our Supportability & Observability Team focused on implementing observability standards and delivering a reliable platform for use by our engineering and cloud teams.

This team is responsible for all aspects of the Observability platform including maintenance, upgrades, automation, and new features to support the scale and reliability of the platform.

Responsibilities :

  • Works closely with the Architecture, Engineering, Cloud Delivery, and Cloud Site Reliability Engineering teams to establish monitoring architecture requirements and best practices,
  • Analyzes architecture documents and requirements for expansion and addition of proactive monitoring and visual dashboards.
  • Participation in design of metrics, logs, traces and dashboards for availability and consistency.
  • Deploy standard configuration of all components of our Splunk Enterprise platform using configuration management (ansible, terraform) agents, indexers, search heads, universal forwarders, etc.
  • Develop automated log ingestion via tight integration with our technology pipelines to ensure a robust and repeatable onboarding process.
  • Enable other teams to leverage enterprise logging platform to make better business decisions.
  • Develop and manage automation to reduce manual processes and tasks to realize operational efficiencies.
  • Drive capacity planning by monitoring system resource utilization, errors, and alerts trends.
  • Participating in maintenance activities and on-call rotations as required.
  • Qualifications

  • Bachelor's degree in Computer Science field or equivalent. Master’s degree preferred.
  • 3+ years implementing, administering, and developing enterprise logging platforms (Splunk Enterprise preferred)
  • 5+ years of experience with managing and operating enterprise-grade Windows or Linux production environments
  • 3+ years of experience applying an automation first approach to problem solving leveraging configuration management tools (Ansible, Puppet) and scripting (e.
  • g., Bash, Python, PowerShell).

  • 2+ years supporting enterprise application platforms and systems at scale on public cloud infrastructure (Amazon Web Services is desired).
  • Splunk Enterprise certification(s) highly desired Splunk Enterprise Admin, Splunk Enterprise Architect, and / or Splunk Core Consultant
  • Proficiency in leveraging regular expression patterns
  • Experience working within an agile framework (SCRUM, SAFe)
  • Passionate and curious about ways to leverage technology with self-directed learning
  • Must be detail oriented, results driven, and have excellent English communication skills.
  • Ability to work effectively with in a team environment in and outside the organization to accomplish goals, objectives and to identify and resolve problems.
  • Bonus Skills and Experience :

  • Splunk administration and development experience (Splunk Enterprise System and Data Administration, development, CIM compliance, modular inputs, etc.)
  • Experience with any of the following operations tools : AppDynamics, Splunk, PRTG, SolarWinds DPA, Nagios, NewRelic, PagerDuty.
  • Experience with continuous integration tools (e.g., GitHub, Azure DevOps)
  • Hands-on experience using infrastructure-as-code, self-healing, security automation patterns.
  • Understanding of software development lifecycle (SDLC) and agile development.
  • Travel Requirements

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