Quality Controller – Marketing Consultant
AffinityX
Manila, Philippines
4d ago

The job holder performs and assists in the execution of quality control and assurance processes, including process audits and post-delivery evaluations, for the Marketing Consultants team.

Responsible for assisting the Quality Control Team Lead in fulfilling requirements of the established quality management system for the assigned business segment.

Qualifications :

  • Bachelor’s degree in Advertising, Marketing, Communication, Journalism, English, or related fields
  • Preferably 3-5 years of experience as QA in contact centers or a similar role with evaluating calls as the primary responsibility
  • High attention to detail and excel in a deadline-driven environment
  • Self-motivated, well-organized and can manage multiple projects independently
  • Must work well with others in a team-oriented environment and build relationships across all parties (internal teams and clients)
  • Must be willing to work in a graveyard shift / shifting schedule
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