At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.
And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
3+ years experience of payroll operations management and / or implementation experience across Oceania and ASEAN (Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, Vietnam) preferred
Specific duties / responsibilities :
Collaborating with the operations lead in daily activities such as project management, resolution of escalations, and payroll governance
Partner with global EY Internal Payroll teams to ensure payrolls are delivered according to contractual requirements in terms of timeliness, quality and in line with the agreed service levels (SLAs)
Create and maintain control documentation, process flows and procedures
Dealing with escalations from the clients and advising the Payroll leadership team concerning potential risks relating to payroll
Management of communications with both the client and the EY local teams
Assisting with the contracting requirements such as Variations in scope requests, Change Request Notes, Prime Sub Memo’s etc.
Assisting with monthly financials such as preparing budgets and issuing invoices
Preparing and reporting on a regular basis to clients on agreed SLA’s
Maintaining access for clients and EY local teams to relevant platforms used in the engagements
Preparing annual calendars for global payroll clients
Preparing consolidated reports centrally for delivery to client monthly consolidated tax file
Assistance with issue resolution with local teams and communications with clients around same
Maintain and update issue logs for each engagement
Requesting information from local countries regarding stock vesting quarterly, consolidating responses and sharing with the client
Preparation of project plans and weekly status updates
Assisting with other Ad Hoc requests as they come up
Previous experience in the relevant payroll environment
Strong attention to detail
Excellent communication skills
Proficient computer skills