Associate, HR Offshore Shared Services (OCT13412)
Teleperformance
Pasig City, Metro Manila
4d ago

Job Summary Will handle end to end HR processes such as but not limited to handling employee concerns, and processing compensation and benefits concerns.

Submit time adjustments according to the time adjustment submission guidelines.

Duties / Responsibilities Process and verify LOA requests

Process and resolve helpdesk tickets through internal Helpdesk.

Generate Network logins for new hire agents or update for internal transfers.

Process Contact (Address, Email, Phone) changes.

Process Position code updates and advise of Promotions.

Do reports on Security and Compliance.

Answer HR Inquiries via Email or Phone

Process Employee Status Queue.

Verify Unemployment Claims, Wage Audits

Other duties as directed by supervisor Qualifications : "Must be detail oriented

Willing to work extended hours and or weekends when needed

Strong skills in handling constant change

Work in Harmony with others

Excellent service skills (timeliness of delivery and quality)

Experience with Microsoft based technologies

Willingness to face new challenges daily

Ability to effectively communicate both verbally and written, with all levels of staff and management

Strong organizational and time management skills

Strong interpersonal and customer service skills

Willingness to proactively address ideas and propose alternatives with the purpose of providing and receiving constructive feedback

Sound reasoning ability together with strong problem solving skills

Ability to view a computer monitor for several hours at a time

Able to work with little to no supervision if necessary"

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