Bilingual Korean Specialist

Accenture

Manila, Philippines

5d ago

Job Description

Prepare and deliver client program plan to ensure accurate expectations are set and advise clients of any critical project Milestones

Provide and arrange support across regions for global programs

Apply & assure end-to-end client Project Methodology and ensure high quality results

Lead the project team (as the overall primary point of contact) throughout a Client Program lifecycle and ensure that all key Milestones are met

Ensure that project delivery activities are coordinated between the Client, Sales account team, and internal groups (e.g.

Service Delivery, Billing, and Service Management)

Ensure that a clean hand-over to the Client & Service Management team at the close of each project is facilitated

Ensure that first invoices for each project are being checked and that the billing start-date in accordance with the client’s policy

Capture client business priorities, critical information & agree project plan

Ensure that service activations are scheduled & facilitated with the client

Coordinate, host and attend virtual team meetings with clients, account teams, and internal groups

Proactively provide the Client, Sales Rep(s) & Service Manager with frequent project progress reports, highlighting Risks, Actions, Issues & / or Dependencies (written & verbal as appropriate)

Provide project dashboard reports to key internal & client stakeholders

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Qualifications

Graduate of Bachelor's degree

Must have an experience in Project Management

Engineering or Computer Science / Technical degree required

Strong communication skills in Korean and English languages both oral and written

Excellent judgement and negotiation abilities to deal with project and customer change requests

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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