Mandarin-Cantonese Customer Relations | Open for Fresh Graduates
J-K Network Services
Makati, PH
3d ago
source : Bossjob

Position : Mandarin-Cantonese Customer Relations Open for Fresh graduates

Location : Makati City (Office based)

Schedule : Shifting Schedule with 2 days off per week

Industry : BPO / Online Gaming

Salary : Negotiable

Benefits : Will be discussed by the company

Languages : Mandarin, Cantonese and English

RESPONSIBILITIES :

  • Ensures that basic CS functions are performed
  • Serves as a liaison between the customer and various departments
  • Actively engage with customers by attending efficiently to their inquiries and concerns via Chat / Email / Phone
  • Resolve customer complaints effectively through careful analysis of situations and determination of the required resources for win-win resolutions.
  • RECRUITMENT PROCESS :

    From J-K Recruiters, we must ask the ff :

  • Are they interested in the Online Gaming Industry?
  • Current Salary & Expected Salary
  • Current Position / Company / Tenure in current position & also Visa Status
  • Language Ability
  • REQUIREMENTS :

  • Candidates must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's / College Degree, any field.
  • Fluency (written and spoken) in Mandarin and Cantonese. (At least 45-70 WPM )
  • Excellent Verbal and Communication Skills
  • Willing to work in rotational / shift schedule
  • Fresh graduates / Entry level applicants are encouraged to apply
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