Sales Operations Analyst
Sprout Solutions
TAGUIG, Metro Manila, Philippines
1d ago

Company Overview

Sprout's mission is to transform the way HR works in emerging markets. As a company, we want to help the Philippines move forward through technology, doing what we do best.

Despite that, we're proud to say that Sprout has one of the most fun work cultures in the country!

We love getting things done, while also having some fun in between. Be part of an agile startup that is young, energetic, and committed to helping the Philippines move forward.

Join one of the fastest growing tech companies in the Philippines. Get to enjoy a fun-filled work culture that empowers you to do your best work!

Job Summary

The Sales Operations Analyst reports to the Sales Operations Manager and works directly with the sales team. He or she is primarily responsible in assisting with all activities required to enable the sales team to fulfill sales quotas, as well as in maintaining department and individual KPI's.

He / She will be responsible for researching and providing the Sales Operations Manager and Head of Sales with all information they require in order to effectively present to Sprout Executive Management.

Main Responsibilities :

  • Ensure that all sales staff are actively, regularly, and accurately using Hubspot (CRM tool) in their daily activities
  • Ensure that sales staff provide the Sales Operations Manager and Head of Sales with all metrics they require on a timely basis
  • Analyze and report on metrics data as per Sales Operations Manager / Head of Sales' requirements
  • Able to use online tools and social media to assist the sales team in their personal sales efforts
  • Ensure that all sales playbooks are up to date, complete, detailed, and maintained
  • Ensure that all Sales new hire onboarding procedures are correct, up to date, and being implemented
  • Ensure that all required SLA's are up to date, complete, and legally correct
  • Advise the Sales Operations Manager and Head of Sales on how to improve the processes and procedures of the Sales Team.
  • Implement and monitor all Sales team's initiatives, processes, procedures, and KPI's
  • Ensure that interactions between Sales, Onboarding, and Customer Success departments are positive and of highest standards so that they contribute to the overall business success and positive image of the company, both internally and externally.
  • Minimum Qualifications :

  • Preferably a graduate of business-related courses (business management, marketing, advertising, or the likes)
  • With at least one (1) year work experience related to sales operations, client / customer relationship management, sales, marketing, advertising, or the likes
  • Strong people skills, thorough knowledge of and competency with Sales CRM tools (ex. Hubspot), MS Office, business analysis and reporting tools
  • Strong analytical skills with attention to detail and accuracy
  • Able to act on directives as well as provide feedback on how to improve the effectiveness, efficiency, and timeliness of those directives
  • Sound business judgment, integrity and commitment to excellence
  • Capable of maintaining composure and effectiveness when working under pressure
  • Must be willing to work in McKinley, Taguig
  • Apply
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