Technical Support Representatives (PIONEER ACCOUNT
MicroSourcing International Inc.
Mall of Asia Complex, Philippines
2d ago

Job Description

We are starting a team of technical supportrepresentatives for a developer and manufacturer of 3D scanners and CAD / CAMsoftware solutions for the dental and audio industries.

Responsibilities :

  • Provide support to the client’spartners and end-users regarding various inquiries
  • CRM Case logging and documentation
  • Manage escalations effectively
  • Other tasks as required
  • What’s in it for you?

  • Pioneer account
  • Direct coordination with hiringmanagers
  • HMO Coverage on Day 1
  • Quick hiring process
  • Walk-ins will be accommodated! Please visit our career hub located on the ground floor ofthe TwoE-Com Center, Tower A, along Harbor Drive corner Palm Coast Avenue bythe Mall of Asia Complex, Pasay City.

    We are open from 8 : 00am - 6 : 00pm, Mondayto Friday. Please make sure to bring an updated copy of your resume and avalid ID when you visit.

    Requirements

  • 2-3 years of customer service / technical support experience in the BPO industry.
  • A background in Dentistry would be aplus but is not required
  • Strong communication skills
  • Must be willing to work on a shiftingschedule (AU or EU working hours based on business need) in the Mall of AsiaComplex, Pasay City
  • Why Join Us?

    MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement.

    We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family.

    Cultures and Values

    We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started.

    We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.

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