Company Profile : This is one of the biggest and most well-known contact center in the Philippines. This company specializes in providing IT, Consulting, and Operations support.
Position : Spanish Service Desk Analyst
Industry : BPO Company
Location : Metro Manila
Salary : Negotiable
Schedule : Shifting Schedule
Work Set-up : Temporary Work from Home setup
Benefits :
Sick Leave
Sick Leave
Vacation Leave
Free Visa Processing
Healthcare Insurance (HMO) & Life Insurance coverage from Day 1 of Employment
Allowances
Night Differential
Retirement Plan
13th Month Pay
Government mandated Benefits
Temporary work from home setup
Responsibilities :
Troubleshoot technical inquiries
Explaining the procedure on how the applications was developed
Responsible in providing technical support in developing applications
Escalate developer concerns to the next level
Requirements :
Open for both Local and Foreign National
Preferably Bachelor’s Degree holder of any course
Fluent in both Spanish and English
Preferably with at least 1 year experience in Technical Support
Amenable to work in shifting schedule
Preferably with knowledge in PHP, Java, .Net and other Programming Languages
Willing to work in any of the following : Taguig, Mandaluyong and Quezon City
Recruitment Process (Can do Remote Interviews) :
Resume screening
HR interview
Online Assessment
Spanish language assessment
Project Manager’s Interview
Final Interview
Job Offer
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Contact us for more inquiries :
Mobile : (+ 63) 917-638-1992 (+63) 917-638-1962
Sun / Smart : (+63) 969-321-0130
Look for : Ms. Chloe
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