Company Profile :
This Japanese company has been operating in Manila since 2011 and has expanded their operations in Cebu. They specialise in offsite development, web-based system, cloud computing and mobile application development
Position : Japanese Helpdesk
Industry : Japanese IT Company
Location : Cebu City
Salary : P 50, 000 - P 85, 000
Schedule : Dayshift (8 AM - 5 PM)
Work-Setup : Work Onsite
Benefits :
15 days vacation Leave
10 days sick leave
HMO with 1 Free Dependent
13th month pay
Government Benefits
Profit sharing according to performance
Responsibilities :
Responding to queries via chat, email, or phone
Responsible in troubleshooting and diagnosing problems
Providing technical assistance for questions and problems
Following up with customers to ensure full resolution of issues
Remotely accessing hardware or software for clients to make changes and fix problems
Recruitment Process :
Assessment and Initial Interview
Final Interview
Job Offer
Filipino who can speak, read and write Japanese
JLPT N1 N3 Passer
Bachelor Degree is required
Related work experience is an advantage
Willing to work in Cebu City 
