Japanese Service Desk in Cebu
J-K Network Services
Cebu City, PH
6h ago
source : Bossjob

Company Profile :

This Japanese company has been operating in Manila since 2011 and has expanded their operations in Cebu. They specialise in offsite development, web-based system, cloud computing and mobile application development

Position : Japanese Helpdesk

Industry : Japanese IT Company

Location : Cebu City

Salary : P 50, 000 - P 85, 000

Schedule : Dayshift (8 AM - 5 PM)

Work-Setup : Work Onsite

Benefits :

  • 15 days vacation Leave
  • 10 days sick leave
  • HMO with 1 Free Dependent
  • 13th month pay
  • Government Benefits
  • Profit sharing according to performance
  • Responsibilities :

  • Responding to queries via chat, email, or phone
  • Responsible in troubleshooting and diagnosing problems
  • Providing technical assistance for questions and problems
  • Following up with customers to ensure full resolution of issues
  • Remotely accessing hardware or software for clients to make changes and fix problems
  • Recruitment Process :

  • Assessment and Initial Interview
  • Final Interview
  • Job Offer
  • Filipino who can speak, read and write Japanese
  • JLPT N1 N3 Passer
  • Bachelor Degree is required
  • Related work experience is an advantage
  • Willing to work in Cebu City
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