Job Description
Call centre / BPO experience in a customer service department including managing a team handling customer interactions across multiple channels *
Experience of a New Zealand / Australia customer base would be beneficial A minimum of 5-7 years experience in the financial services industry A minimum of 5-7 years in a people management role *
Ability to work independently, be proactive and show initiative in a flexible work environment *
A proven track record of improving the capability of operational processes and relating qualifications such as six sigma or equivalent *
Highly proficient in both verbal and written English *
A college degree in a relevant subject is strongly preferred*
Job Type : Permanent
Salary : Php120,000.00 Php180,000.00 per month
Job Types : Full-time, Permanent
Salary : Php120,000.00 Php180,000.00 per month
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