Customer Service Representative (CSR)
Orbit Teleservices Cebu
Cebu City, Philippines
6d ago
source : Bossjob
  • Answers phone calls and provides important information / assistance to clients.
  • Checks mail, fax and internet mail to provide customer assistance.
  • Manages computer / on-line guidelines for the purpose of responding to customer queries..
  • Communicates with customer on the phone or using written correspondence to take care of concerns.
  • Resolves customer issues on the first call / contact whenever possible without having to transfer caller.
  • Attention to detail is required
  • Must be atleast 18 years old
  • Self-motivated and can handle pressure well
  • Excellent English Communication Skills
  • Knowledge in basic Microsoft programs
  • Candidate must be willing to work in Cebu City
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