Robotics Operation Support
ING
Manila, Philippines
4d ago

We are hiring for our RPA Team! (Openings include Developers, Operators and Business Analyst)

Overview :

Collaborates with a team of Robotics Process Automation (RPA) Engineers in supporting existing robots and developing Proofs of Concept (PoCs) as well as the design, development, delivery, and maintenance of new robots.

Acts as the initial point of escalation with regards to technical support and maintenance on the operational robots. Collaborates with business analysts and key stakeholders to understand new requirements.

Supports the delivery of projects on time, within planned budget and required quality level.

Robotics Developer :

  • Creates the architecture of solution design
  • Works on code development of bots
  • Performs unit and end to end testing
  • Communicates requirements, issues, and impediments to stakeholders
  • Works on production manual
  • Conducts code review
  • Business Analyst :

  • Conducts feasibility analysis to business processes
  • Works with business to quantify the value of automation and ROI analysis
  • Conducts process discovery to understand steps of the process
  • Creates business case to justify creation of robots
  • Facilitates complexity assessment of process to be automated
  • Stakeholder management in coordinating logistics, updates, and impediments
  • Robotics Operator :

  • Runs and monitors robots
  • Communicates downtime and concerns
  • Manages incidents raised by stakeholders
  • Assists in handover and migration of bots from other centers
  • Identifies potential enhancements of robots
  • Conducts production testing of new bots
  • If you are good at :

  • Intermediate / Good knowledge of Automation Anywhere
  • Basic / Intermediate knowledge of Blue Prism
  • Intermediate understanding and capability to create Excel Macros and Visual Basic Scripts or other coding language
  • Knowledge of banking product / systems is a plus
  • If you can :

  • Ensures understanding of automation development and applying to different projects.
  • Ensures automation standards are followed and up to quality standards
  • Ensures product is within the project requirements and is functional.
  • Monitors robot performance and provides support.
  • Understands service level agreements and ensure service delivery is compliant with the agreed / developed SLA’s.
  • Identify improvement areas and develop practical improvement solutions for existing processes / procedures / work instructions, technology, and organization.
  • If you are :

  • 2 to 4 years relevant experience in developing and testing robots
  • Robotics knowledge might be replaced with other strong programming skills
  • 2 to 4 years relevant experience in technical support and maintenance on operational robots
  • Robotics knowledge might be replaced with other strong technical maintenance skills
  • 1 to 2 years relevant experience in business process analysis
  • If you want to :

  • Work in downtown BGC, the country’s economic center
  • Enjoy competitive compensation and allowances
  • Be part of one of the most innovative and exciting digital bank in the world
  • Be part of a diverse, creative, and energized team
  • Click APPLY to get started!

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