Essential Duties and Responsibilities :
Operations specialist is responsible for the logistics for all Deltek University training activities.
Support Deltek University's Learning Solutions Team, including but not limited to logistics work and LMS administration.
Manages competing project priorities and assesses requests against existing business needs.
Manages logistics of training initiatives to ensure smooth course delivery including Virtual producing, logistics and collaborating with instructors.
Manages the Deltek University mailbox receives and responds to client inquiries and concerns.
Ensure that virtual live classes are set up and delivered according to standards.
Manage the provisioning of new and existing clients.
Obtains and maintains a deep understanding of all components, features, and functions of the Deltek University’s Learning Management System (LMS)
Other duties as assigned
At least 2 years’ experience working in a sales and / or customer service environment
1-2 years’ experience working with corporate-wide learning technology (Cornerstone preferred)
Must be detail-oriented and very organized
Ability to multitask
Can work under pressure
Must possess excellent verbal and written communications skills, and proven ability to multi-task effectively
Learning and development / training experience preferred
Good working knowledge of Excel, Word and PowerPoint
Must possess excellent verbal and written communications skills, proven ability to multi-task effectively, strong interpersonal and team building skills as well as excellent time management.
Deltek is the leading global provider of enterprise software and solutions for government contractors, professional services firms and other project-
based businesses. For decades, we have delivered actionable insight that empowers our customers to unlock their business potential.
22,000 organizations and millions of users in over 80 countries around the world rely on Deltek to research and identify opportunities, win new business, recruit and develop talent, optimize resources, streamline operations and deliver more profitable projects.
Deltek. Know more. Do more.® www.deltek.com