Operations Comcast
Transcom
Pasig City, PH
4d ago

The Team Leader (TL) is directly responsible for managing product knowledge, profitability, quality, and effectiveness for his / her team.

His / her daily activities primarily focus on effective leading and managing a team of CSR to meet company objectives in all areas of employee, client and shareholder satisfaction.

This especially includes the developing competencies of the CSRs and ensuring that behaviours are in alignment with Transcom’s goals.

What we are looking for

  • University degree or equivalent higher qualification; Have worked in an operations department
  • Have worked with figures and understand basic mathematics needed for reporting, analysis and differentiation purposes
  • Have worked in a performance driven environment
  • Have lead a team of people
  • Manage your time effectively and be focused on setting clear objectives and priorities.
  • Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form