General Summary :
The Sales Engineer is responsible for providing world class product demonstrations to prospective clients / partners. As the key technical resource and product advisor to sales executives and prospects, the Sales Engineer plays an integral part in actively driving the technology evaluation stage of the sales process.
Working with the Sales team, the Sales Engineer drives revenue by consulting with prospective customers and recommending solutions to gain customer acceptance of the technical and business benefits of our Suite of software.
Essential Duties and Responsibilities :
The Sales Engineer is responsible for representing technical aspects of our suite of products and proposing how these benefit prospective customers
Provides exemplary technical expertise and independent creative discretion in producing technical and product demonstrations and presentations.
Executes proof of concepts with prospects at both a technical and business level to show the value through cloud trial and on-premise environments.
Exercises discretion and judgment regarding product specifications required to address customer requirements, assess customers needs, and recommend solutions that optimize value.
Proactively scopes technical solutions required to align product designs to customers business by interpreting customer requirements.
Apply requirements in the form of standard or custom proof of concepts and trials to prospects to provide an effective means for them to evaluate our products.
Works independently or as part of a sales team with customers to position technology to both business and technical users in a consultative manner and through product capability assessments.
Prepare, research, and provide input into technical RFPs / RFQs.
Act as a key point of contact for all Revenue staff to provide product knowledge and technology expertise through training, coaching and product support.
Maintains a thorough understanding of technical sales techniques and processes including the ability to understand customer needs, overcome objections, assist in the development of business cases, and technical deal closing.
Pursues and maintains professional and technical knowledge through ongoing training and education to ensure ability to work independently as a key professional resource to the revenue organization.
Knowledge, Skills, and / or Abilities Required :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong understanding of any one of the Business Suite and all integration points for the product.
Possess and maintain advanced technology and industry knowledge, including best practices and processes.
Able to articulate company solution strategies at a technical and business detail for their focus area.
Excellent communication skills to properly articulate business and product needs to both internal and external customers.
Organized, detail oriented and self-motivated, able to eliminate technical obstacles through creative and adaptive approaches.
Must possess strong presentation skills and be able to communicate professionally in written responses to emails, RFPs, and when submitting reports.
Must be flexible, dependable, and capable of quickly learning new products and technologies.
Must have technical aptitude in server, desktop, & network management
Ability to assimilate new information quickly
Experience with CRM software, like Salesforce