Program Manager is responsible for delivering IT Infrastructure programs and projects to schedule and budget. The role requires mastery of the technical knowledge of program and project management inter-
related processes, as defined by SAFe Agile. The role also requires working in tandem with the Scrum Master, if one is assigned to the project.
Excellent knowledge in related processes such as portfolio management, methods and tools and quality assurance is also required.
Program manager must have mastery in stakeholder relationship management skills to successfully lead and manage the program / project teams and program / project stakeholders, and have expertise recognized and requested by customers.
Your key responsibilities
Successfully execute the program / project to agreed schedule and budget
Plan the program / project based on a defined need results in detailed scope / budget / schedule baseline. Monitor and control the budget to ensure that the program / project remains on track and in control
Plan for and manage change. Reports on variances to the approved program / project baseline
Close the program / project to formalize acceptance of the program / project result and release program / project resources
Interface and communicate with program / project team, management and stakeholders
Work within defined governance processes. Manage external contracts and suppliers where required
Support development of business cases with the customer team including leading on the solutions estimate. Lead the development of the program / project charter to ensure delivery of the solution to schedule and budget
Develop objectives, phasing and content of the program / project to deliver on the business case benefits, budget and timescales.
Manage to the objectives and plan by thorough risk, issue and change management across both business and IT parts of the program / project
Ensures that quality program / project standards are met as prescribed by IT Services through the effective implementation or use of approved processes, methodologies and deliverables
Analytical / Decision Making Responsibilities :
Monitors and manages program / project baseline to ensure activities are occurring as planned - budget and schedule manages variances
Proactively identify risks and issues on programs / projects - leading team to develop risk management and issues management plans
Creates and implements strategy to mitigate shortfalls in timeline and budget
Anticipates problems before they occur; defines the problem or risk; identifies possible causes; works with team to identify solutions;
selects and implements most appropriate solution
Develop and manage plans to address program / project strengths, weaknesses, opportunities and threats
Ability to balance both the "science" of how to perform program / project management and the "art" of program / project management, which is learned through experience and skill training / application
Analytical skills and problem solving skills needed to manage multiple factors on a program / project simultaneously
Demonstrate business analytics to manage and meet sponsor and customer needs
Skills and attributes for success
Experience of managing IT programs / projects with personal accountability for delivering to time and cost for large, complex programs / projects typically more than $1m in value and 6 months in duration
Mastery of program / project management methodology, tools and templates (includes program / project planning, schedule development, scope management and cost management)
Track record of customer focus, based on openness, trust, and delivering on promises. Extensive experience of delivery that includes the use of supplier and off-shore resources
Superior experience in managing to contract; ensuring clients and suppliers alike perform in accordance with original agreement
Experience across packaged and bespoke systems and infrastructure, ideally on an international basis. Management skills to manage one or more large, complex programs / projects simultaneously
IT background with experience across the systems development life cycle with experience in all program / project phases plan, initiate, elaborate, design, build, test, implement.
Knowledge and use of industry-standard program / project methods, tools and techniques e.g. RAIDS, budget, communication
Strong team working skills across matrixed client, supplier and geographically dispersed virtual teams. Strong communication and interpersonal skills (includes negotiation)
Excellent written and verbal communication skills must be able to communicate fluently in English both verbally and in writing.
Leader in the use of IT methodologies, processes and standards for program / project management
Supervision Responsibilities :
Project manager is expected to act independently to deliver program / project to schedule and budget; support provided as required and requested, and is self-driven and motivated
Project manager leads program / project teams consisting of cross functional, global, and virtual groups; directly supervises staff;
assigns responsibility to members; monitors progress
To qualify for the role, you must have
Willingness to be based in McKinley West, Taguig City
Flexibility to be able to work outside of local country working hours
A degree in Computer Science or a related discipline; or equivalent work experience
Extensive experience in a corporate IT environment
Extensive experience in program / project management
Extensive understanding of infrastructure
Work experience in a multinational company
Excellent English presentation skills
Project management certification is preferred (PMI / CAPM or PMP, PRINCE2)
Familiarity with ITIL v2 or 3 would be advantageous
Ability to clear and articulately communicate is paramount
What we look for
We look for high performers, who consistently deliver quality work while continually looking for ways to improve. We want you to have a clear sense of personal and professional accountability, and know how to build relationships by doing the right thing.
We look for people who demonstrate drive, vision and determination and are passionate about helping our clients achieve their goals.
We want people who understand the challenges of working in a professional services environment, and are focused on achieving and delivering the best for our clients.
What working at EY offers
We offer a competitive compensation & benefits package and different rewards program like travel opportunities, awards & recognitions, loyalty awards.
EY is committed to doing its part in building a better working world, thus, the organization promotes continuous learning and development opportunities by providing in-
house technical and supplemental training related to each role, as well as promoting developmental programs, such as mentoring activities, projects, and the like, which will aide in our employees’ succession planning and career advancement.
Talk to anyone at EY and they’ll tell you what a rewarding place it is to work. As you collaborate with colleagues in our high-
performing teams, you gain exposure to some of the most complex and stimulating situations in the business world.
For us, it’s vital you share our goals so we can work together to achieve success.
As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world.
That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better.
Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that youmeet the criteria above, please contact us as soon as possible.
Join us in building a better working world.