Job Description QUALIFICATIONS : Bachelor?s degree in Hotel and Restaurant Management, Food Technology, Culinary or any related field At least 2-5 years of working experience in Food and Beverage Industry At least 1years experience in Milk Tea Industry 2-3 years of supervisory experience Experience in inventory control, food cost analysis, menu and event planning Excellent oral and written communication skills Computer literate Proficient in using POS systems Analytical Skill JOB DESCRIPTION : Responsible for managing and maintaining all the restaurants and resort business.
Ensure that all guest complaints are being attended and the necessary action to win back the guest are??being performed Monitor and keep track of employees tardiness and absences performance Ensure that staff is aware of all memo circulated, policies and procedures, sales targets, game plans to achieve higher sales, etc.
Motivate people, resolve conflict (if any) boost employee morale and promote teamwork Assist RM on implementing marketing, promotions and day-to-day operations Assist BM in creating local store marketing programs and strategies.
Ensure that sales shift target is being achieved Ensure timely and accurate payroll Manage the flow of day to day operation Willing to put in the hours as and when required.
Secure all items in the menu are available 100% Forecast and Take orders of all ingredients / materials used in all products.
Oversee all aspects of operations including but not limited to managing, staffing, planning, budgeting, procuring and training Ensure all the checklist & form are properly used, restaurant staff are following the Cashier Sequence, and the assigned task individually has been accomplished Facilitate problems solving and collaboration Achieve the Food-cost target and Sales target Implementation of new items Maintaining in good condition of Facilities and all equipment?
s of the store Assist Operations from time to time. Lead by setting a good example