PH_Stroke Care Program Specialist
Boehringer Ingelheim
3d ago

Description :

Stroke Care Program Specialist

  • Driving Performance - Achieve business objectives such as ACTILYSE / ANGELS initiative implementation, sales , profit , growth etc within the allocated hospitals (accounts)through achievement of related KPIs,
  • Executing Customer Engagement Excellence - focuses on executing In-hospital Action Plan by way of ANGELS Consultancy Process, implements off-
  • clinic ANGELS activities assigned to target Customers and thereby improves the Customer relationship

  • Implementation of ANGELS tools (Gap Analysis, Checklists, Education, Stimulation & Community)and support KOL development.
  • Support implementing patient education, product access etc.
  • Adhering to Compliance, Code of Conducts and Policies - Is responsible to ensure that all company and industry compliance topics / requirements are understood adhered and established local processes followed
  • Duties & Responsibilities :

    1. Explore, Analyze, Target accounts and understand customers

  • Identify / Segment the target key accounts(hospitals / institutions) / customers(stakeholders - purchasing, medical committee, pharmacist, hospital directors, marketing etc)
  • Analyze the customers and approach combining tactical, relationship and customer needs elements
  • Outline the process of 1) Tiering, 2) Prioritizing and 3) Clustering employed in the selection of key accounts
  • Recognize Veeva / Sales data which support the identification of target accounts
  • Analyze customer using various analysis tools - SWOT, Influence map, Stakeholder grid, Stakeholder characterization
  • Understand targeted customer's needs through various approaches - superior communication skills, using check lists and value driver analysis
  • Leverage the best data sources - internal information, public information, interview & account research Duty 2
  • 2. Define goals and set account planning

  • Define quantitative goals / objectives (hospital stroke development status, thrombolysis rates etc.)
  • Define qualitative goals / objectives (no. of value offered addressed, BI brand objectives, formulary listing, treatment guideline consideration, change in attitude towards BI / specific product, NO.
  • of visits / contacts, openness to collaborate, develop action plan)

  • Set appropriate / specific account planning aligning to Brand specific plans, Functional strategic plans
  • 3. Customer Relationship management

  • Maintain correct and complete customer data base
  • Develop / Validate effective ANGELS Action Plans
  • Develops and maintains relations with target customers to ensure they assist in promoting BI products
  • Track achievement of ANGELS Action Plans and take corrective actions to ensure that target hospital categorization are met on priority
  • Utilizes VEEVA and other BI supporting analysis processes to plan activity,maintain account and HCP records.
  • 4. Execute Account Plans with excellence

  • Validate and fully understand the Account Plans
  • Plan for logistics to execute the Account Plans
  • Execute an effective Account Plan with the objective of maximizing BI business in assigned district to ensure achievement of district sales targets / objectives
  • 5. Data management and Reporting

  • Provides consistent, timely and completeadministrative duties and responsibilities
  • Maintains and updates hospital resource forms,records and tracks door to needle time and other stoke management KPIs and customers in territory / hospital

  • Prepares and provides ad hoc reports as requested by Management team / Business Unit Director
  • 6. Comply with local regulations, industry and company Code of Conduct

  • Comply with all regulations regarding interactions with healthcare professionals and follow company Code of Conduct
  • Take necessary action on issues of compliance
  • Be a role model in compliance with local regulations,industry and company code of conduct
  • Requirements :

  • High ethical standards
  • Strong and broad understanding of pharmaceutical environment in terms of Market / Government trend
  • Project management experience preferred
  • Strong personal interaction skills
  • Advanced organization skills across multiple, simultaneous Key Account Management initiatives
  • Result and solution driven
  • Bachelors degree
  • Who we are :

    At Boehringer Ingelheim we create value through innovation with one clear goal : to improve the lives of patients. We develop breakthrough therapies and innovative healthcare solutions in areas of unmet medical need for both humans and animals.

    As a family owned company, we focus on long term performance. We are powered by 50,000 employees globally who nurture a diverse, collaborative and inclusive culture.

    Learning and development for all employees is key, because your growth is our growth. Want to learn more? Visit boehringer- and join us in our effort to make more health.

    If you have any question on the recruiting process, please contact :

    Note to Recruitment Agencies :

    Boehringer Ingelheim (BI) does not accept candidate submissions from recruitment agencies that BI does not have existing contracts with.

    BI will not be responsible for payment of recruitment fees for the hiring of candidates whose resumes were submitted to BI employees or BI offices without BI’s prior permission.

    Primary Location

  • Africa, Asia, Australasia-Philippines
  • Organization

  • PH-Boehringer Ingelheim (Phil.) Inc
  • Full-time
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