Associate Manager
InterContinental Hotels Group
Makati, Manila, Philippines
12d ago

Description

IHG (InterContinentalHotels Group) is one of the world'slargest hotel companies and we are looking for people just like you to join ouraward winning team in Makati!

We are a contact centre.We are not a BPO and we are hiring directly for an Associate Manager for Global Revenue Management!

Among our manybrands, InterContinental , Kimpton Hotels, Hualuxe, CrownePlaza , Hotel Indigo, Holiday Inn , Holiday Inn Express ,Even Hotels, Staybridge Suites, and Candlewood Suites, we have over 5,000hotels in over 100 countries.

We were recently named one of the top 100employers in the United States by Fortune Magazine. IHG RewardsClub is the World's most Global Loyalty Hotel Program.

It is a travelrewards program that allows members to earn points in a variety of ways, makingit easy for them to enjoy exciting trips and brand name merchandise.

At IHG we employ peoplewho apply the same amount of care and passion to their jobs as they do theirhobbies - people who put our guests at the heart of everything they do.

And we're looking for more people like this to join our friendly andprofessional team.

Job Summary :

Overseea team that is tasked to design, development and testing of complex datawarehouse extracts and reporting in order to meet the data and reporting needsfor all internal client groups.

Responsiblefor creating and supplying business critical information to operations andupper management on a regular basis to support Web and Interactive Marketing,World Wide Sales, Reservations and Customer Care, Channel Integration, AmericasSales and Finance, Loyalty Marketing, Consumer Insights, and Revenue Management

Essential Duties andResponsibilities :

  • Act as point of contact for key internalclients such as Web and Interactive Marketing, World Wide Sales, Reservationsand Customer Care, Channel Integration, Americas Sales and Finance, LoyaltyMarketing, Consumer Insights, and Revenue Management
  • Develop highly complex data extracts usingSQL and ensure requirements are developed in accordance with specified businessand technical requirements.
  • Maintain relationships with DRM / GSMmanagement and develop a strong working knowledge of the business functionalarea that they support (Web and Interactive Marketing, World Wide Sales,Reservations and Customer Care, Channel Integration, Americas Sales andFinance, Loyalty Marketing, Consumer Insights, and Revenue Management).
  • Design and build standard reportingqueries for individual decision support system users.
  • Design and publish standard periodicreporting for departmental user groups.
  • Provide ad hoc query support to allBusiness Analytics clients.
  • Apply analytical techniques to one or moredisciplines. May perform statistical analyses and create accurate charts,tables and graphs in the correct format and within established time frames asrequired.
  • Select and use appropriate software to effectively analyze data. Compile and analyze information. Effectively communicate findings andrecommendations to appropriate staff.

    Required Skills

  • Demonstrated computing and databasereporting skills.
  • Demonstrated programming experience withstatistical and database software (SQL Server, SAS, Business Objects, andRDBMS).
  • Demonstrated knowledge of Visual Basicscripting techniques.
  • Demonstrated knowledge of Microsoft Accessand Excel functionality to include the use of macros to streamlinereport-publishing process.
  • Demonstrated experience in adecision-support and data warehousing environment.
  • Demonstrated understanding of businessanalysis processes.
  • Demonstrates clear, concise, and succinctcommunication skills, including adapting both technical verbal and writtencommunication to the needs and level of the user.
  • Qualifications

    Bachelor'sor Master's Degree with a concentration in Statistics, Mathematics , OperationsResearch, Marketing or other relatedfield of study, or an equivalent combination of education and work relatedexperience.

    Experience

    1to 3 years progressive work related experience working within the BusinessAnalytics team and with relational decision-support databases and analyticalconsulting with demonstrated proficiency and understanding in one or morefunctions related to the position.

    You already know IHG has some of the best benefits available. If you're successful in getting this job you'll be able to take advantage of those benefits and make the most of our commitment to give you Room to grow.

    If you're ready to make the move to a great, new career opportunity, click "Apply Online" now!

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